Privacy policy

Different Doors B.V., located at Randweg-Zuid 28, 6021 PT Budel, the Netherlands, is responsible for the processing of personal data as set out in this privacy statement.

Contact details

Randweg-Zuid 28, 6021 PT Budel, the Netherlands. +31 85 160 9988 | www.differentdoors.nl | [email protected]

Privacy statement

We at Different Doors B.V. take the protection of the personal data of our clients, contacts and website visitors very seriously.

Personal data we process

  • Different Doors processes your personal data because you use our services and/or because you provide them to us yourself. The following personal data are processed by us.
  • First and last name
  • Gender
  • Address details
  • Phone number
  • Email address
  • Information about your activities on our website
  • Information about your browsing behaviour across different websites (for example because this company is part of an advertising network)
  • Browser and device type

Different Doors processes your personal data for the following purposes:

  • Sending our newsletter and/or marketing brochure
  • Being able to call or email you if this is necessary to provide our services
  • To deliver goods and services to you
  • To inform you about changes to our services and products
  • Different Doors analyses your behaviour on the website in order to improve the website and to align the range of products and services with your preferences
  • Different Doors tracks your browsing behaviour across different websites, with which we tailor our products and services to your needs

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us at [email protected] and we will remove the information.

Automated decision making

  • Within Different Doors, we use marketing automation software to manage all website behaviour and personal data in a secure and trusted manner. For this we use HubSpot. Based on this data, Different Doors can share personalised content through targeted advertising and/or by sending emails.
  • When you fill in a contact form on our website or download a resource:
  • the system will categorise your data based on your interest;
  • you will receive personalised emails;
  • the system may, based on your behaviour on the website and social media, choose to send other relevant content via email or advertising.
  • You may be contacted by phone (provided we have these details and consent has been given).

How long we keep personal data

Different Doors does not keep your personal data for longer than strictly necessary to achieve the purposes for which your data are collected and/or to safeguard the legitimate interests of Different Doors. If Different Doors no longer needs the data for the purposes set out above, Different Doors may retain the data for archiving and any legal proceedings.

If you make a purchase from Different Doors, we keep your personal and contact details for as long as necessary for the complete execution and settlement of this purchase…
The Privacy Policy contains additional sections beyond the scrape limit (sharing with third parties, cookies, accessing and updating data, security). These need to be translated from the CMS in the same style.

Sharing personal data with third parties

Different Doors does not sell your data to third parties and will only provide it when this is necessary for the execution of our agreement with you or to comply with a legal obligation.

We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Different Doors remains responsible for these processing activities.

Cookies and similar technologies we use

Different Doors uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone during your first visit to this website. Different Doors uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to optimise the website. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements.

During your first visit to our website, you were informed about these cookies and your permission was requested to place them.

You can opt out of cookies by configuring your internet browser so that it no longer stores cookies. In addition, you can delete all previously stored information via your browser settings.

Click here if you would like to learn more about cookies.

Accessing, modifying or deleting your data

You have the right to access, correct, or delete your personal data. In addition, you have the right to withdraw any consent you may have given for data processing or to object to the processing of your personal data by Different Doors, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organization of your choice.

You can send a request to access, correct, or delete your personal data, a request for data portability, or a request to withdraw your consent or object to the processing of your personal data to [email protected].

To ensure that the request for access has been made by you, we ask that you include a copy of your ID with the request. In this copy, please black out your passport photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but no later than four weeks.

Different Doors would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link.

How we protect personal data

Different Doors takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.

If you believe that your data is not properly secured or if there are indications of misuse, please contact our customer service or email [email protected].

Complaints

Different Doors would like to inform you that you have the option to file a complaint with the Dutch Data Protection Authority.

Changes to this privacy policy

Different Doors B.V. reserves the right to amend this privacy policy. We therefore recommend that you regularly review this page.

This privacy policy was last updated on 01 March 2024.